Driver Help

How do I join Taxiapp?
Please download the app from your App Store or by using the following link: http://onelink.to/m6rh9g Before you start you will need the followi...
Thu, 21 Jul, 2022 at 5:40 PM
Do you have any Terms & Conditions?
Our key Terms & Conditions are as follows:- 1. We do not charge for run ins. 2. We do not have a minimum fare. 3. We give up to 2 minutes of free wait...
Wed, 27 Jul, 2022 at 10:53 AM
What type of smartphone do I need to use Taxiapp?
You will need either an Android version 4.0+ or an IPhone running version 10.0+.
Sat, 23 Dec, 2017 at 11:26 AM
Completing a Taxiapp job
Job offers arrive with a sound notification.  If you have the App open on your phone the job offer will appear on you your home screen. If you hav...
Fri, 22 Jul, 2022 at 9:39 AM
How do I know the customer's in App payment has been successful?
Once you have entered the fare and pressed "Charge" you will receive a message "Payment (via the App) has been successful.  Be Lucky"....
Sat, 23 Dec, 2017 at 11:41 AM
How are pre-booked jobs allocated?
When customer pre-books a ride, all drivers will get job notification. If driver accepts the customer will receive a message "Your scheduled booki...
Wed, 27 Jul, 2022 at 11:03 AM
How do I see the pre-booked jobs I have accepted?
Your active pre-booked jobs will remain on your "Home" screen until they have been completed. If you would like to see the job detail:- Ta...
Sat, 23 Dec, 2017 at 11:21 AM
How do I know how the customer is paying for the journey?
If you look at the job details you will see payment method, i.e. Cash or App. Cash means the customer will pay you by cash or via your credit card term...
Fri, 22 Jul, 2022 at 9:04 AM
When do I start my meter?
Passengers are given up to 2 minutes free waiting time.  You should only start your meter when your passenger boards the taxi or the passenger has asked you...
Fri, 22 Jul, 2022 at 9:30 AM
When do I get paid for in-App jobs?
Drivers are paid daily Monday to Friday, 5 working days following charge date.
Fri, 22 Jul, 2022 at 8:09 AM